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MCCS Service Desk Knowledge Base
Customer-How-to articles
EMS
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기능
...
장애 발생 내역을 고객 및 엔지니어에게 휴대폰 문자(SMS)로 통보
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특정 추가 하드웨어 및 NSM구축이 필요없음
...
EMS를 통한 실시간 장애정보 전달
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