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Troubleshooting guides for issues that may arise in the process of configuring DRX.

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Install errors

• Issues with installing the Visual C++ Redistributable Package for Visual Studio 2013 (hereafter VS2013 Redistributable Package) when installing DRX for Windows
  
  • Problem phenomenon 
    • Error installing "VS2013 Redistribution Package" that automatically adds after DRX installation
    • Cause: An inherent flaw in the VS2013 redistribution package.

  • Solution

    • Windows Server 2012 R2

      • Description: "VS2013 Redistribution Package" requires KB2883200 (Windows Update) for Windows Server 2012 R2.
      • Solution: Ensure that Windows Update KB2883200 is installed. If it is not installed, install it through Windows Update.
    • Windows Server 2008 R2 SP1
      • Explanation: Error 0x800b010a occurs.
        

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          Code Block

          [0AD8:05C0][2018-07-26T15:33:04]e000: Error 0x800b010a: Failed authenticode verification of payload: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64 [0AD8:05C0][2018-07-26T15:33:04]e000: Error 0x800b010a: Failed to verify signature of payload: vcRuntimeMinimum_x64 [0AD8:05C0][2018-07-26T15:33:04]e310: Failed to verify payload: vcRuntimeMinimum_x64 at path: C:\ProgramData\Package Cache\.unverified\vcRuntimeMinimum_x64, error: 0x800b010a. Deleting file.

          
          

      • Solution: Update Windows Update for additional ".NET Framework 3.5.1" entries.

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